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The most frequently asked questions

How can I choose a perfume that suits me on your site?

You can choose a scent based on your scent preference (floral, woody, fresh, etc.) or by exploring our recommendations for each season or special occasion.

What payment methods are accepted at Les Parfums d’Igor?

We accept payments by credit card (Visa, Mastercard, etc.) as well as other secure online payment methods.

What is the status of my order?

Once the order has been shipped, an email will be sent with tracking information.

I received a damaged product, what should I do?

If there is a problem upon receipt of your order, you can contact us at the following address lesparfumsdigor@gmail.com with your order number so that we can do what is necessary (replacement in the event of a damaged product).

How to return a product ?

Not completely satisfied with a purchase? You can easily exchange or return your product for 14 days from the date you received your order. NB: The returned product must be intact, in its original packaging, accompanied by its accessories and instructions. Any promotional gifts received with your purchase must also be returned. PLEASE NOTE - No returns are accepted in relay. For relay orders, returns can be made by post* The product is verified. If it meets the return conditions, we will issue a refund

  • Free delivery

    Free delivery from €49.50 in mainland France

  • Free returns

    14 days to change your mind

  • Secure Purchases

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  • Wide Selection

    We have everything you need