Livraison offerte en France métropolitaine ⛟

FAQ

What is the status of my order?

Once the order has been shipped, an email will be sent with tracking information.

What means of payment are accepted?

We accept the following payment methods: Visa, Mastercard, American Express, PayPal and Apple Pay.

I received a damaged product, what should I do?

In the event of a problem upon receipt of your order, you can contact us at the following address lesparfumsdigor@gmail.com with the number of your order so that we can do what is necessary (replacement in the event of a damaged product).

How to return a product ?

Not completely satisfied with a purchase? You can easily exchange or return your product for 14 days from the date of receipt of your order. NB: The returned product must be intact, in its original packaging, accompanied by its accessories and instructions. Any promotional gifts received with your purchase must also be returned. ATTENTION - No returns are accepted in relays. For relay orders, returns can be made by post* The product is checked. If it meets the return conditions, we proceed with the refund

What are the deadlines and methods of refund?

Upon receipt of your products, the refund will be made within 10 working days, via your original means of payment.

How can I contact customer service?

Customer service is available Monday to Sunday via our contact us form. We respond within 24 hours.

FREE SHIPPING

From all orders over $100

Free Returns

Return money within 30 days

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